Contact-Free Service Appointments at Sloane


We appreciate your patience while we safely check in your vehicle for service. Because of the current climate and in accordance with state/federal guidelines, your service appointment will be conducted differently to help keep everyone safe. While you are waiting to get checked in this is what to expect from us:

Hours of Operation:

Monday-Friday:7:30AM - 6:00PM
Saturday:8:00AM - 4:00PM
 Sunday: Closed 

Preparing for Your Service Appointment:

  • Please separate your car key from your other keys, we are only accepting your car key
  • Please bring your current vehicle's registration card AND insurance card(needed for PA State/Emissions Inspections)
  • Please wear a face mask (we will be wearing them as well)
  • Walk-ins can be accommodated (for emergency situations)
  • We are accepting a limited number of waiting appointments (we may ask you to wait in an outdoor area, if the indoor area is at occupancy)
  • We ask that you are the only person in the vehicle when dropping off your car
  • Customer's should arrange for transportation to leave the dealership after dropping off their vehicle
  • We are providing local shuttle service through UBER
  • We are scheduling complimentary loaner vehicles via phone by reservation only

When Arriving for Your Service Appointment:

  • We will be checking-in one customer at a time
  • When you pull onto the property, pull up to the garage doors and remain in your vehicle until you are invited to pull into the drive-thru
  • Should your appointment include PA State/Emissions Inspection, please place the registration and current insurance cards on your passenger seat
  • Once in the drive-thru you will exit your car and leave your car key in the vehicle
  • Your vehicle will be sanitized with a chemical called Bio Pledge. This is a non-harmful, bio-degradable chemical and is odorless as well as non-staining. The Bio Pledge will keep all areas applied sanitized and protected for 30 days
  • We will not require any signatures for any reason
  • Your Service Advisor will contact you to review requested work for your vehicle

When Picking Up Your Vehicle:

  • Your vehicle will have been sanitized with a chemical called Bio Pledge. This is a non-harmful, bio-degradable chemical and is odorless as well as non-staining. The Bio Pledge will keep all areas applied sanitized and protected for 30 days
  • Your invoice/bill will be sent electronically by text and/or email
  • All payments will be handled though the electronic invoice or over the phone with a credit card - we recommend completing payment prior to arriving at the dealership to expedite the pickup process
  • All paperwork will be left in your vehicle and invoices will be provided with your vehicle key
As a company we are exceeding all recommended guidelines to protect our employees and our customers, and we are committed to keeping a safe and clean environment in accordance with guidelines set forth by the Government.

Thank you from all of us at the Sloane Organization!